Lucesita

Lucesita, a vibrant and dedicated individual, has become an integral part of the picturesque town of Pueblo Bello, Colombia. Known for her exceptional skills in customer service, she manages the local tourism office with a warm and inviting demeanor that instantly puts visitors at ease. Her journey in Pueblo Bello began years ago, and she has since become a beloved figure in the community, recognized for her tireless commitment to making every visitor’s experience memorable.

Living in Pueblo Bello, Lucesita has embraced the local culture and traditions, enriching her life and work with a deep understanding of what makes her hometown special. Her genuine passion for her work is evident in the way she interacts with tourists, offering personalized recommendations and going the extra mile to ensure their stay is nothing short of perfect. Her fluency in both Spanish and English allows her to connect with a diverse array of visitors, breaking down language barriers and fostering a sense of welcome and inclusion.

It was in this charming town that Lucesita met Hustino and Karina, two travelers who would become close friends. Their initial meeting was serendipitous, occurring during one of Pueblo Bello’s vibrant local festivals. Drawn together by their shared enthusiasm for the town’s rich cultural heritage, they quickly formed a bond that extended beyond the festival. Hustino and Karina, captivated by Lucesita’s knowledge and passion for her community, often sought her out for her expertise and company during their stay.

Lucesita’s role in customer service goes beyond mere job responsibilities; it is a calling that she embraces wholeheartedly. She is known for her meticulous attention to detail, ensuring that every aspect of a visitor’s stay is thoughtfully planned and executed. Whether arranging guided tours to the breathtaking Sierra Nevada mountains or recommending the best local eateries, Lucesita’s advice is always spot-on, making her an invaluable resource for anyone exploring Pueblo Bello.

Her dedication to her work is matched by her deep love for Pueblo Bello. Lucesita is an active participant in community events and initiatives, always looking for ways to give back and promote the town she calls home. She believes in sustainable tourism and works tirelessly to balance the influx of visitors with the preservation of the town’s natural beauty and cultural integrity.

In her free time, Lucesita enjoys exploring the natural landscapes surrounding Pueblo Bello, often hiking the trails and discovering new hidden gems to share with future visitors. Her enthusiasm for nature is contagious, and many tourists leave with a newfound appreciation for the region’s environmental treasures, thanks to her insightful guidance.

Lucesita’s story is one of dedication, passion, and community. Her presence in Pueblo Bello not only enhances the experience of countless visitors but also strengthens the fabric of the community itself. Through her work and her relationships, she exemplifies the very best of what it means to be a true ambassador of her hometown, ensuring that the spirit of Pueblo Bello remains alive and thriving for generations to come.

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Karina

Karina, originally from Medellin, Colombia, is a dynamic professional who met and married Hustino from Philadelphia. Together, they split their time between Colombia and the United States. Karina excels in outreach, marketing, and customer service, leveraging her networking skills to build strong connections in the U.S. She spends ample time in Cartagena each year, combining her love for her homeland with her professional endeavors, and ensuring a seamless bridge between the cultures and businesses of both countries.
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Hustino

Yoga Teacher
Hustino, originally from Philadelphia, met and married Karina from Medellin, Colombia, in a beautiful ceremony in Cartagena many years ago. Now, they split their time between Colombia and Philadelphia. Hustino leads business development and travel planning, leveraging his deep connections in Cartagena. A hotel and gastronomy expert, he excels in outreach, marketing, and customer service, networking across both the United States and Colombia. Hustino spends ample time in Cartagena and their Colombian home, traveling extensively throughout the country for work, and ensuring seamless experiences for their clients in the tourism and hospitality industry.
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Cartagena Travel Advisors

Cartagena Colombia
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Two travelers smiling in front of the historic Clock Tower in Cartagena, Colombia, enjoying a guided tour with Mi Cumbia